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Connecting to the Mars Hill University Wireless Network

Locations

  • Renfro Library

  • Nash Education Building

  • Cornwell Hall

  • Marshbanks Hall

  • Moore Auditorium Band Room (bottom floor)

  • Blackwell Administration Building

  • Bentley Fellowship Hall

  • Broyhill Chapel

  • Chambers Gym (partial coverage on ground floor and main floor)

  • Wren Building

  • Pittman Dining Hall

  • Ferguson Math & Science Building

  • Ice Cream/Soda Shop (Spillman Hall)

  • Bailey Mountain Residence Hall

Wireless network connections are slower than a wired and wireless access points slow down as more connections are made. If you have a wired connection please use it to connect to the network.  The wireless network is not meant to replace our wired Ethernet network. Please be considerate of others so that users who require wireless access are able to maintain a good connection.

Click here for a wireless coverage map.

Requirements

  1. Windows 7 or an Newer OS
  2. By connecting to the MHU network you agree to abide by all Mars Hill University policies regarding computer usage, terms of use and network access.

    Computer Code of Conduct
    Terms of Use

Support for NON-MHU owned equipment:

  • The Helpdesk will only provide support for basic wireless connectivity problems for non-MHU owned equipment.

  • This support is limited to Windows 7 or Newer OS.

  • If your personal system has other software/hardware problems not related to basic network configuration the ITS staff WILL NOT fix those issues.  You will be referred to a fee based service to resolve this issue.

  • If your personal system does not have licensed, up-to-date anti-virus software installed the ITS staff WILL NOT connect your system to the network or work on your system under any circumstances.

  • If the ITS staff detect that your system is infected with a virus they will disconnect the system from the network and stop work on your system immediately. You will be referred to a fee based service to resolve this issue.

  • Windows 9x, Windows Me, Macintosh and Linux systems may be configured to access the MHU wireless network. ITS does not guarantee connectivity of the systems and will only provide very limited support for these Operating Systems.

  • Handheld devices (Palm, IPaq etc) that are not owned by Mars Hill University are not supported by the ITS Department.

Note: If your computer or handheld device has wireless capabilities you should be able to configure it to access the MHU Wireless network by using the WEP Keys contained in this document.

Network Card

The Mars Hill University Wireless network is supported by Cisco Aironet 1100 Access Points. These devices support the 802.11b and 802.11g protocols. Therefore, the network card you purchase must support the 802.11b and/or 802.11g protocol(s). Your network card must also support Microsoft’s Wireless Zero Configuration (WZC) Service and be Windows XP compatible. Most new wireless network cards support WZC. However, if you are unsure if your network card supports WZC, check your vendor's online support or contact the vendor directly.

NOTE: You must have the current drivers for your network card. These are normally available from the card vendor's web site.

Automatically Configuring the Wireless Network Connection

Note:
You need to be within range of a wireless access point for many of the screens below to appear or appear properly.

  1. Once you are in range of the MHU Wireless network you will see this balloon prompt at the lower right of your screen.


     

  2. Click on the balloon message and you will see the following screen.

     

  3. Depending on your location multiple wireless networks may be detected.
  4. Highlight the "MHUwireless" network and click the Connect button.
  5. You will be prompted to enter the active network WEP key.
  6. A WEP key is required to connect to the MHU Wireless network. This key is subject to change at any time.

    The current WEP key is mhillwireless

    Ignore the HEX value listed below unless you have a device that specifically asks for the key in HEX format.

     
    Key Number Key Value (ASCII) Key Value (HEX)
    1 (current) mhillwireless 6d68696c6c776972656c657373

    Note: Computer users will enter the Key Value in ASCII but some handheld devices require that the key be entered in HEX format so it is listed here.

    Enter the current WEP key twice and click the Connect button.



     

  7. Click the Connect button to connect the "MHUwireless" network.
  8. After a short wait you should be connected to the "MHUwireless" network. Close the Wireless Network Connection window.

You may now skip to the External Internet Connections section of this guide.

Manually Configuring the Wireless Network Connection

  1. Click on the Start button, scroll up to Settings and select Control Panel from the submenu that appears. In the Control Panel window, double click on Network Connections.
  2. In the list that appears, one will be labeled Wireless Network Connection. Double click on Wireless Network Connection


     

  3. A Wireless Network Connection Status window will be displayed. Click on the Properties button.

     

  4. In the Wireless Network Window Properties window you will see several tabs across the top. Click on the Wireless Networks tab.

     

     

  5. Check the box labeled "Use Windows to configure my wireless network settings."
  6. Click the "Advanced" button



     

  7. Select the "Access Point (infrastructure) networks only" and click "Close"
  8. If MHUwireless appears as in the illustration above, highlight it and click on the Properties button.

     

     

  9. If the Preferred networks: box is blank, click on the Add button. Change the settings to look like those in the illustration above.
  10. Enter the current WEP key listed below in the "Network key" and again in the "Confirm network key" fields.
  11. A WEP key is required to connect to the MHU Wireless network. This key is subject to change at any time.

    The current WEP key is mhillwireless

    (IGNORE THE HEX VALUES LISTED BELOW UNLESS YOUR DEVICE SPECIFICALLY ASKS FOR THEM)

     
    Key Number Key Value (ASCII) Key Value (HEX)
    1 (active) mhillwireless 6d68696c6c776972656c657373

    Note: Computer users will enter the Key Value in ASCII but some handheld devices require that the key be entered in HEX format so it is listed here.
     

  12. Once you have matched these settings, click on the Authentication tab at the top of the window.

     

     

  13. Once again, configure your settings to look like those in the illustration above. You MUST uncheck "Enable IEEE 802.1x authentication for this network"
  14. After you have completed this configuration, click OK on all the open windows to close them and save the configuration.

External Internet Connections

If you are connecting in the residence halls you are required to complete the same checks for valid network account, anti-virus, windows updates etc. as on the wired network. Click here for information.

If you are connecting from any other location you will be required to enter a valid MHU username and password before internet access is granted.

You are now connected and authenticated to the MHU Wireless network. You can access all internal and external network services available to wireless users.

If you are connecting with your personal machine running Windows XP Home or Professional you will not be able to map network drives over the wireless connection. Windows XP machines must be "joined" to the Windows 2000 network which can only be done by ITS. The process of joining the MHU Domain changes many of the settings on the computer system therefore the ITS Department will not join personal machines to the MHU Domain without a compelling reason.

If you have any questions or difficulties with any of the steps set forth in this document, call the Help Desk at extension 1444.

If you are experiencing trouble connecting to the wireless network with a system not owned by Mars Hill University the ITS Helpdesk will check your system for basic network configuration errors. The Helpdesk staff will not fix other software, hardware, adware, spyware or virus infections on your personal system.

 

 

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