Author: Mace, Stephen D.

Director of Infrastructure & Network Operations

Configure Self Service Password Resets

November 16, 2020

When you log into Microsoft Office 365 you will be prompted to provide additional security information. Click the “Next” button. Setting up Authentication Methods You must complete at least one of these three security information methods. It is strongly suggested that you fill out all three. To configure your cell phone as an authentication method […]

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Access Shared/Generic Mailbox from Office 365

August 28, 2020

Please follow these steps to open a shared/generic email account from the O365 portal. This will only work if you have been assigned delegated access to the shared/generic account by the MHU IT department Logon with your MHU.EDU account at Select the Outlook tile from the main dashboard Click your account name in the […]

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Adding a Shared/Generic Mailbox to Outlook mobile

August 27, 2020

Outlook for iOS and Android If you use Outlook for iOS or Outlook for Android, you can add a shared mailbox you have permissions to access on Outlook Mobile. Use a shared mailbox on a mobile device (phone or tablet) To access a shared mailbox on a mobile device, use the following steps. Sign in […]

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Change MHU password using Classlink

August 12, 2020

Login to MHU ClassLink Open and enter your MHU Username and Password to login to MHU ClassLink Edit your Profile Click the dropdown in the upper right and select “My Profile” Select “Security” from the My Profile settings on the left. Reset Your password Click the “Reset Password” button. Enter your exiting password and […]

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How to change your MHU password

August 5, 2020

From an MHU owned Windows system. This only works on-campus! However, on-campus Windows users may also use the SelfService method. Logon to the MHU network Once you see your desktop press the CTRL-ALT-DEL keys together From the security screen select “Change Password” Enter your current password and then your new password twice Click the arrow […]

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Zoom SSO Login Instructions

July 27, 2020

Web Version Instructions Open Click on the Sign In button Note: If you are on a MHU issued Windows system on-campus you should be automatically logged into Zoom. Apple users will be presented with a browser logon screen. These may look slightly different depending on the browser. Enter your MHU email address and password. […]

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O365 file sharing

December 12, 2018

Sharing a file in Office 365 Logon to your MHU O365 account at The share status of your documents is listed To share an existing document click the “Share” icon This will bring up the initial sharing dialog. Be cautious about sharing a document with the “Anyone with this link can edit” option. Instead […]

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O365 Outlook (WebMail)

December 7, 2018

Opening your MHU email in O365 Outlook for the first time Direct MHU O365 Email Links: Office 365 MHU email: Office 365 Portal: Open MHU webmail ( and logon using your MHU username and password. If you use our existing WebMail link you will be prompted to logon twice. To avoid this dual […]

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Basic O365 Instructions

December 7, 2018

Mars Hill University Office 365 Open and sign in with your MHU email address To sign into MHU O365 open a web browser and enter Please note that you must enter your full MHU email address as your username. Enter your MHU password This is the MHU password landing screen. The way to […]

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Zulu Streams

October 3, 2018

Everything in Zulu 3 is done within a stream.  You can see all your active streams on the left side of your Zulu Client. Clicking on a Stream will bring up the past history of that stream which includes Chats Sent, Received and Missed Calls If call recording for your extension is enabled on the […]

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