Configure Self Service Password Resets

When you log into Microsoft Office 365 you will be prompted to provide additional security information. Click the “Next” button.

Setting up Authentication Methods

You must complete at least one of these three security information methods. It is strongly suggested that you fill out all three.

To configure your cell phone as an authentication method select “Set it up now

Authentication Phone

Select your Country from the drop-down list.

Enter your 10 digit cell phone number and select “Text Me”

When you receive the authorization code enter it in the input box and click “Verify”

Your cell phone is now configured as a valid authorization method for password resets.

Configure an alternate email as an authentication method

Click “Set it up now” to configure an alternate email as an authentication method

Enter your alternate email address and click “email me”. This cannot be an email address.

You will receive an email with a verification code. Enter that code in the input box and click “Verify”

Setup security questions as an Authentication Method

Click “Set it up now” to configure security questions as an authentication method

Select one of the security questions in the dropdown list and type in your answer. You must answer at least 4 security questions for this method to be validated.

Once you have at least for security questions configured click the “save changes” button.

You are all done! Click the “finish” button to save all your changes.

Check or update your security settings

Login to Office 365, select your name in the upper right corner of the screen and select “View account

Then select “Security info” from the menu on the left.

On this screen you may delete, edit or add methods to your security information. It is very important to update this information if your phone number or alternate email changes.