Please follow these steps to open a shared/generic email account from the O365 portal. This will only work if you have been assigned delegated access to the shared/generic account by the MHU IT department
Logon with your MHU.EDU account at https://portal.office.com
Select the Outlook tile from the main dashboard
![](https://its.mhu.edu/wp-content/uploads/2020/08/Open-O365-OWA.jpg)
Click your account name in the upper right corner and select Open another mailbox
![](https://its.mhu.edu/wp-content/uploads/2020/08/Select-OWA-Account.jpg)
Enter the full email address of the shared/generic account in the Open another mailbox window and click Open
![](https://its.mhu.edu/wp-content/uploads/2020/08/Open-Other-User-mailbox.jpg)
The shared mailbox will open in a new browser window.