If you need to report a problem or request assistance, please do not contact IT staff members directly unless you are already working on an issue.
To best prioritize and assign your issue to the correct person, we ask that you contact the Helpdesk at 689-1444 / helpdesk@mhu.edu or submit a Helpdesk Request Form
Boyd Austin, III
ITS Director
boyd_austin@mhu.edu 828-689-1242
Stephen Mace
Director of Infrastructure and Network Operations
smace@mhu.edu 828-689-1422
Cindy Whitt
Manager Business Analyst
cwhitt@mhu.edu 828-689-1428
Amanda Acosta, M.Ed
Helpdesk
aacosta@mhu.edu 828-689-1346
Patrick Rohrman
Helpdesk Tech
patrick_rohrman@mhu.edu 828-656-1512